Realise your full potential with our mobile solutions

Your first-class spa, your unrivalled restaurants and your unique facilities are all differentiators which should make your hotel stand out from the crowd. But do your guests know all about them? Could they use them more? And spend more?

With a bespoke app or mobile web page from m-hospitality, you can connect directly with your guests. You can tell them about events and facilities, show them what’s on the menu, send them specially tailored offers and so much more. They also provide an effective channel for hotel staff to easily manage guest needs.

Mobile apps are a cost-effective way to ensure guests do more, spend more and come back for more. And a direct channel to those who previously booked through third parties.

Why go mobile?

  • Provide direct booking options
  • Create personalised guest experiences
  • Manage guest journey from pre- to post-stay
  • Drive revenues across business
TAKE THE FIRST STEP TOWARDS GOING MOBILE - CONTACT OUR TEAM TODAY
GUESTS

Guest Services

Guests expect a superior service experience; this has always been a constant of the hospitality industry. But mobile is changing the way people perceive what constitutes good service. Customers want to be able to choose how they interact with hotel staff and services. m-hospitality guest services facilitate a self-service mobile model for guests, providing them direct access to:

  • Mobile Check in / Check out
  • Hotel Restaurant reservations
  • Spa Appointments
  • Other available facilities (golf, tennis, other activities) reservations
  • In room orders
  • Housekeeping requests & maintenance calls
  • Lost & Found requests
  • Events management and reservations

Guests

Passbook

Use m-hospitality Passbook service to immediately inform your guests concerning their booking at your hotel. They can always carry on their check-in and check-out details on their devices and get notified when the check-in date is approaching. Inform them about their room allocation and verify their cancelations.

GUESTS

Feedback

To deliver a great experience that builds ‘sticky’ customers, you must listen to customer feedback. Your customers are a wealth of information, more than you probably think. They can help you provide a better service, and offer more value.

By listening to your customer’s feedback, you can build stronger relationships, increase customer satisfaction and reduce customer churn.

Why gather customer feedback?
  • Actionable feedback guides better business decisions.
  • Identify ‘at risk’ customers.
  • Stop reoccurring problems.
  • Increase customer satisfaction and reduce churn.
  • Discover potential advocates.
Staff

Task Manager

m-hospitality Task Manager is our iOS and Android app for the Hotel Staff and works in parallel with m-hospitality platform and guest apps.

You may use the m-hospitality Task Manager to:

  • Distribute real time Guest Requests to the right member of your staff
  • Remotely manage your personnel
  • Improve guest satisfaction
  • Monitor and improve operations efficiency

Hotel Apps

An app that serves all my client's needs in one coherent design.

Cutting-Edge Technology & the Most Powerful Features in Your Hotel App
Some of the benefits of introducing a mobile app for your hotel are outlined below:
  • Delight hotel customers
  • Engage to retain
  • Get huge customers base
  • Better management environment

Contact Us!

If you're considering m-hospitality or just want more information, we're happy to answer all your questions. Just click Get in Touch!

m-hospitality Europe

  • email:
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  • Phone:
    +30 210 9600 988
  • Address:
    36 Vouliagmenis Avenue, Hellinikon, Athens, Greece, 16777

m-hospitality ME

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